MAP IT INFRASTRUCTURE ASSETS TO APPLICATIONS AND SERVICES :
5 Steps to Service Excellence in 120 Days
2
1
2
A Service Based CMDB Strategy/Architecture is Required to Ensure Meaning
Information is available to Support the Business and IT  Decision making Process
3
Services Outcomes:
4
MIGRATION TECHNOLOGIES, INC.
5
Spins off to Multiple Business
and IT Transformation and
Implementation Projects
  • Trusted Sources of Configuration Management Information Identified:
    Business/Technology Applications, Servers, and Underpinning  
    Infrastructure Service Assets

  • Business and IT Stakeholder Information and Reporting Requirements
    Identified

  • Business  and Technology Applications Features, Function, Management
    Data Elements Documented and Application Profiles Mapped to Service
    Capabilities

  • Configuration Management Item (CI) Owners identified Responsible for
    validity and Accuracy of CI Information

  • IIM Prototyping Service CMDB and Portal Deployed, Leveraging Client's
    Existing Toolsets for Auto-discovery

  • CI and CI Attribute Design and Leveling Completed and integrated With
    CMDB Information Meta-Schema Model

  • CMDB Populated with CI Data from Trusted CM Data Sources and Auto-
    Discovery Toolsets

  • Configuration Management Ownership and Processes Training Complete

  • Configuration Management processes (i.e. Identification, Control, Status
    Accounting, Verification/Audit) Operational