Business & IT Service Portfolio Lifecycle Management
Business & IT Service Portfolio Development
IT Service Portfolio helps IT to define its value to the business and manage relationships to other resources of your organization. Applications and Services are not the same thing, and multiple applications in your applications portfolio may need to come together to make up any given service in the service portfolio IT Service Portfolio is a complete list of services that are managed by a service provider. The service portfolio is used to manage the entire lifecycle of all services. IT Service Portfolio Management is the workflow process that helps IT understand how it can best support the underlying business
MiTECH works with your organization to develop and implement a comprehensive Business/IT Service portfolio using pre-developed best practice Service Profile templates, automated process workflows, and proprietary applications that enable our client to management end to end the life cycle of Services:
- Determine Delivery Strategy for Service Owner Training
- Identify Business/IT Service Owners and Service Line Manager
- Schedule and Conduct Service Owner Training
- IT Strategic Plans rely accurate cost data, metrics, KPIs and financial analytics that provide the information to support ongoing business strategy development, show financial basis for investment decisions, show value of investments in innovation and improved service delivery capabilities.
- Stakeholders review Service Profile Templates, customize service data/Information attributes
- Service Owners complete IBSM Service Profiles
- Service Owner Review IBSM Service Profiles with Stakeholders & Sign-off
- Service Owners Link Dependent Services Creating the Service Packages
- Assign Service Line Owners/Manager (Grouped Services)
- Review and Sign-off on Business and IT Service Portfolios and operationalize
