Visibility

Integrated Business Service Manager (IBSM)

Optimizing Infrastructure and Operations (I&O) With Service Management and IBSM

IBSM connects the dots across Business/IT Services, Assets, Resources, and Costs.

IBSM works on top of your existing service management platforms.

For your platforms it delivers out-of-the-box a single pane of glass view of:

  • End-to-End Enterprise Architecture
  • Common Services Data Model
  • Portfolio Life Cycle Management Solutions
  • Business Objects
  • Tables, Forms, Reports, Dashboards
  • Management Workflows
  • Business Applications
  • Financial Data Mapping and Workflows
  • Pre-configured Service Templates
  • Capacity Management dashboards and reports
  • Applications functional/value analysis reports, dashboards, and heatmaps
Integrated Business Service Manager Visual