About us
- We are a Business/IT Strategy and enterprise service management company.
- We focus on helping organizations optimize their business and IT services and costs.
- Our team of consultants have over 35 years of experience in IT Infrastructure Operations and Service Management.
- We are experts having worked with 100’s of clients and have unmatched expertise in developing business and IT strategies, optimizing processes, and implementing technology solutions that are both realistic and forward thinking.
- Our customers have realized millions in cost savings, improved their service delivery and optimized their applications and technology portfolios.
- We do all this with a unique blend of consulting solutions, methods, and tools that helps our clients achieve their most critical digital transformation strategies, goals, and objectives.
- We were founded in 1988.
Issues We Address
- How do we get from here to there with your IT digital transformation?
- How do we prioritize your many technology activities and decisions?
- How can you see all of your services, applications, and technology portfolios under a single pane of glass?
Methods We Use
- ITIL/IT Service Management
- PROSCI/ADKAR Organizational Change Management Methods
- Pre-built templates for IT Services
- Enterprise Service Architecture integrated with common services data model
Technology Partners And Platforms We Work With
- ServiceNow
- Cherwell/Ivanti
- Easyvista
- BMC Remedy
