Data
Advanced CMDB Architecture
Weather you are using Cherwell. ServiceNow, Ivanti Neurons for ITSM other ITSM Product suite, MiTECH help accelerate CMDB development and implementation Journey. Our approach combines an advanced CMDB common services data model, an enterprise management architecture, and optional portfolio management lifecycle solutions.
Our advanced toolsets are the backbone for service-based configuration data architecture connecting your CMDB from both a business and technical perspective with recommended data mappings and relationships to services, applications, resources, technology assets, and service costs.
- Common Services Data Model provides a starting point for architecting your CMDB providing a blueprint to map your business and IT services to supporting applications, people, processes and functions and underpinning technology assets. IBSM’s Common Service Data Model is a best practice framework for Advanced CMDB data modeling and data management.
- IBSM Enterprise Architecture (EA ) and supporting application solutions provides a comprehensive approach to enterprise analysis, design, planning, development and successful implementation and execution of business strategy. EA approach applies architecture principles and practices needed to guide your organizations through business information analysis process and the required technology rationalization and transformation activities necessary to develop and execute their business/IT strategy objectives.
- IBSM Portfolio Lifecycle Management solutions - A set of integrated portfolio lifecycle applications that provide data and analytic information about business strategy, and impact on service relationships, business value, and financial analytics the Executive ‘C” Suite needs to make strategic investments decisions. Portfolio lifecycles applications address business strategy and the interrelationships and impact on supporting initiatives, projects, services, people resources, applications and technologies. IBSM portfolio management solutions simplify and improves IT management and investment decision making.
Deliverables

Step 1
Current-state ITSM Platform configuration assessment, CMDB architecture, Common Service Data Model reviewed, Finalized CSDM architecture design, CMDB build strategy , roadmap and Plan.

Step 2
Portfolio Lifecycles solutions design: process workflows, forms, report, dashboards, Enterprise Architecture design considerations, data requirements, integration and CMDB federation strategy.

Step 3
Organization impact analysis, data requirements, EA organization data architecture, transition strategy and plan, training requirements.

Step 4
Architect, Configure, test, deploy target CMDB Platform, data migration, target platform validation, training materials, communication plans.

Step 5
End User Training, User Acceptance Testing, production turnover and Go-live Support.