Advanced CMDB Architecture

Weather you are using Cherwell. ServiceNow, Ivanti Neurons for ITSM other ITSM Product suite, MiTECH help accelerate CMDB development and implementation Journey. Our approach combines an advanced CMDB common services data model, an enterprise management architecture, and optional portfolio management lifecycle solutions.

Our advanced toolsets are the backbone for service-based configuration data architecture connecting your CMDB from both a business and technical perspective with recommended data mappings and relationships to services, applications, resources, technology assets, and service costs.


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Step 1

Current-state ITSM Platform configuration assessment, CMDB architecture, Common Service Data Model reviewed, Finalized CSDM architecture design, CMDB build strategy , roadmap and Plan.

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Step 2

Portfolio Lifecycles solutions design: process workflows, forms, report, dashboards, Enterprise Architecture design considerations, data requirements, integration and CMDB federation strategy.

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Step 3

Organization impact analysis, data requirements, EA organization data architecture, transition strategy and plan, training requirements.

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Step 4

Architect, Configure, test, deploy target CMDB Platform, data migration, target platform validation, training materials, communication plans.

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Step 5

End User Training, User Acceptance Testing, production turnover and Go-live Support.